Privacy Policy

SmartPaw, LLC Privacy Policy

We are committed to maintaining the accuracy, confidentiality, and security of your personally

identifiable information (“Personal Information”). As part of this commitment, our privacy

policy governs our actions as they relate to the collection, use and disclosure of Personal

Information.

1. Introduction

We are responsible for maintaining and protecting the Personal Information under our control.

We have designated an individual or individuals who is/are responsible for compliance with our

privacy policy.

2. Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you

have requested and to offer you additional products and services we believe you might be

interested in. The purposes for which we collect Personal Information will be identified before or

at the time we collect the information. In certain circumstances, the purposes for which

information is collected may be clear, and consent may be implied, such as where your name,

address and payment information is provided as part of the order process.

3. Consent

Knowledge and consent are required for the collection, use or disclosure of Personal Information

except where required or permitted by law. Providing us with your Personal Information is

always your choice. However, your decision not to provide certain information may limit our

ability to provide you with our products or services. We will not require you to consent to the

collection, use, or disclosure of information as a condition to the supply of a product or service,

except as required to be able to supply the product or service.

4. Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes

identified by us. With your consent, we may collect Personal Information from you in person,

over the telephone or by corresponding with you via mail, text or the Internet.

5. Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected

unless you have otherwise consented, or when it is required or permitted by law. Personal

Information will only be retained for the period of time required to fulfill the purpose for which

we collected it or as may be required by law.

6. Accuracy

Personal Information will be maintained in as accurate, complete and up-to-date form as is

necessary to fulfill the purposes for which it is to be used.

7. Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the

sensitivity level of the information. We take all reasonable precautions to protect your Personal

Information from any loss or unauthorized use, access or disclosure.

8. Openness

We will make information available to you about our policies and practices with respect to the

management of your Personal Information.

9. Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal

Information, and will be given access to it. You may verify the accuracy and completeness of

your Personal Information, and may request that it be amended, if appropriate. However, in

certain circumstances permitted by law, we will not disclose certain information to you. For

example, we may not disclose information relating to you if other individuals are referenced or if

there are legal, security or commercial proprietary restrictions.

10. Handling Customer Complaints and Suggestions

You may direct any questions or enquiries with respect to our privacy policy or our practices by

contacting:

Additional Information

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer's

hard drive when you visit our website. We may use cookies to improve our website’s

functionality and in some cases, to provide visitors with a customized online experience.

Cookies are widely used and most web browsers are configured initially to accept cookies

automatically. You may change your Internet browser settings to prevent your computer from

accepting cookies or to notify you when you receive a cookie so that you may decline its

acceptance. Please note, however, if you disable cookies, you may not experience optimal

performance of our website.

Other Websites

Our website may contain links to other third party sites that are not governed by this privacy

policy. Although we endeavor to only link to sites with high privacy standards, our privacy

policy will no longer apply once you leave our website. Additionally, we are not responsible for

the privacy practices employed by third party websites. Therefore, we suggest that you examine

the privacy statements of those sites to learn how your information may be collected, used,

shared and disclosed.